Terms & Conditions

Please read the below information in entirety.

1. Cancellation/ No Show Policy for All Appointments (In-Person and Online)

I understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. Because of that, I honor a one-time allowance for no-shows and cancellations with less than 24-hour notice. Beyond that, all cancellations must be made 48 hours before your scheduled appointment.

Please understand that when you cancel less than 48 hours of your scheduled session, I won’t be able to fill that time slot to accommodate another client’s needed visit, and I’ll lose an entire hour from my work schedule.

If an appointment is not canceled at least 48 hours in advance, it will be deducted as a session from your pre-paid package.

2. Scheduled Appointments

I understand that delays can happen. If you are running late to your appointment, please send a text message to 858.337.3535 notifying me of your delay. Your session begins at the time of your appointment. So if you’re late by 15-minutes, you will receive a 45-minute session. Beyond 30-minutes late, your session will be considered as a no-show.

3. Payment for Sessions

Sessions are pre-paid in packages of 6, 12, and 24 blocks of 60-minutes each. Payment must be made in full before or at the time of the first session. The client can request to be sent an online invoice or pay at the time of visit. Arrangements for payment will be set during your initial consultation.

All business clients must pay-in-advance for all business coaching services.

You must accept the terms before booking your session.

For any questions or concerns, please reach out to me directly. As always, I’d be happy to listen.

Haleh Gianni

The world is made up of 7.3 billion people who are as unique as their thumbprints. Being able to understand what these differences mean in respect to behavior, motivation, communication & tolerance can pave the way for success in every platform of life.

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I have been working with Haleh for about a year and it’s been exhilarating and life changing! Initially, I went for reasons regarding love, and it has broadened to so much more.

Jennifer R.

What Haleh did for my marriage in just a couple of months, we were not able to achieve with years of counseling. She identifies the issues AND gives you the tools that you need to make the changes. Sessions are not just talking about everything that’s wrong, but they also provide insight to who you are and how you work which allows you to make the growth that you need in order to navigate your personal life and relationships.

Esther B.

Haleh explains things clearly, connects you to helpful resources, and provides you with action steps to break self defeating patterns and enhance your individual strengths. She truly teaches you that there’s nothing wrong with you. I am a better person for knowing her and recommend her to anyone looking to truly upgrade their life!

Kelly W.

Haleh’s practical wisdom combined with her deep expertise with the ULT tool is a powerful combination for anyone in life/work transitions! I’ve consulted with her, as well as referred clients. The information and advice she provides is always right on target and immediately useful.

Vasi H.

Haleh helped me to understand my new assistant and how we can work together in an optimal way. She consulted with us on how we can work together in a way that maximizes our productivity by recognizing our individual unique characteristics and traits. I found her entire process educational, worthwhile and very useful.

Brian C.

Haleh’s commitment to her clients is unsurpassed. Her ability to focus on the big picture (while not ignoring important details) and anticipate future issues is strong. I would recommend any one looking for direction or just a genuine person talk should contact 505 Living!

Roger S.

I don’t always feel comfortable talking with people about my life and business, however something about the way Haleh talks and presents herself really makes me feel comfortable. She is poised, professional and most importantly I truly believe that she is in this business for the right reason: to help people achieve their goals. I strongly recommend 505 Living.

Mallory K.

I was blown away by how meaningful my assessment and session with Haleh was. I had never used this approach to learning about myself before, but I am definitely glad that I gave myself a chance to embrace it. I couldn’t believe how much I learned in such a short period of time.

Chris Y.

Haleh has been such a positive influence in my life for the 2 years. The fact that Haleh uses this amazing assessment only adds to the value that she offers as a highly intuitive, wise, and caring person and coach. Haleh truly “walks her talk” and lives what she teaches. Working with Haleh was one of the best investments I made in my life, and I cannot recommend her enough!

Courtney G.

I found Haleh and 505 Living at a critical point in my life – without her calming force and insight through the Ultimate Life Tool technology I honestly don’t think I could have managed to get through a very challenging time in my life as well as I did.

Monica G.
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